Refund policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products can not be returned including intimate or sanitary goods, cartridges, toilets, shower doors, clearance products, custom and special orders

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refund and exchanges are subject to a 25% restocking fee and product must be in original packaging in resalable condition.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery